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	Faq General
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	Faq Hosting

How do I create sub-directories?
When making a sub directory you should use the make directory "MkDir" function key located on your FTP program. Open up that directory then place all files that need to go in there.
 

 
How do I get my page to load automatically? (UNIX)
You must name your main loading file "index.html". Be sure to name everything in lowercase, NOT "INDEX.HTML". Also, this file must be located in your "public_html" directory.
   
How do I update my web pages?
You can create and maintain your web pages, images, and scripts locally and upload them to the web server at your leisure via FTP. You can overwrite existing files or transfer a new file.
 
The HTML page is garbled. What's wrong?
It is important to remember to send HTML (text) in ACCII mode and all image-format files in Binary. In addition, if you are using Word or some other text-editor locally for writing HTML, be sure to save the file as text only , not a .doc file, for example. One should notice that files in DOS can only be saved with a three-letter .htm extension. After FTPing, these files may be renamed (button) to include the .html extension. All of this is basic, but results in a majority of the FTP errors!
   
What should I do if denied access via FTP or to "Stats"?
Be sure to read the FTP tutorial that comes with the FTP software. If you still have trouble, send email to support@netcy.com explaining the problem in detail. Be sure to include either your user id and domain name as well as the current account password.
 

What is Virtual Web Hosting?
We specialize in Virtual Web Hosting which means that you can find a home for your web site on our active SGI web servers and establish a presence on the internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not suggest that you are renting web space, and, since email can be addressed to your domain (eg. www.yourname.com ) you will not have to announce a new email address if you change internet providers.
 

 
Will I have unlimited access to update my pages?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.